Notice: You are $942 short on your rent. You have three days to pay or quit the lease and be evicted. Dated 5/6/08. Posted 5/7/08.
Clay to Kevin: Hey, Kev, we got this notice that we owe like $1000 on the rent or we have to move out.
Kevin: Huh? No way. I had the check mailed out of Bank of America’s Bill Pay and due to be delivered by 4/29/08 for the whole rent. That’s 2 days early.
Clay: Well, that’s what it says.
Kevin to Harry Stupiwitz, Property Manager, voice mail: Hi, I’m Kevin and I live on one of your properties. I show a check for the full rent paid to you two days early. I’m not sure why I got a pay-or-quit notice. Please let me know what we can do.
[The next day, 5 minutes after the open of buisness]
Kevin to Harry Stupiwitz: Hi. Can you help me understand why I had this check sent out to you for the full amount and I got credited some random amount ($765). It looks like someone randomly brushed against the keyboard.
Stupiwitz: Oh, you’re the one we’ve been getting all these calls about. BofA has called us like 10 times today. Well, our bookkeeper is out for the next 6 days. So, there’s not much we can do right now.
Kevin: I’m just concerned that this notice says we have 3 days to resolve this. It was dated the day before it was posted. I’d really like an answer now.
Stupiwitz: Well, I guess I’ll research this and see what I can find.
[5 hours pass]
Stupiwitz: We can’t find your check. I spoke with B of A and we won’t charge you the late fee if they have to reissue the check. We’ll wait until Tuesday, when the accountant is in, to sort this matter out.
[2 hours pass]
Stupiwitz: We found your check. You’re good. Sorry.
Kevin: Well, I did pay this on time and I was harassed and embarrassed by this poor quality control process. Can I get a month free or reduced rent for dealing with all this?
Stupiwitz: No, that’s not something we allow for under the terms of your lease.