BT Express Auto. They’re supposed to move my car. When I filled out their quote request form, I saw the following section:
I put Jun 25 2008 as my estimated ship date, because I fly out the 26th. Doesn’t that make sense? A few days ago, I called them to make sure that everything is good to go, and found out that I can’t read.
Apparently “Estimated Ship Date” means
**This vehicle is first available 06/25/08, and will not be picked up prior to that date. The first available pick up date is not a guaranteed date of service unless you have purchased hotshot service.**
as described in the confirmation email. Hmmm. Interesting. It could take 5-7 days from the 25th for them to start researching which trucks are in the area for them to schedule my car. Then it takes up to 21 days to deliver my car. I fly Jun 26. A month car-less?
And on top of that, they equate “estimated ship date” and “first date available”. Huh? On what planet do those two phrases mean the same thing? They deserve the Douche Bag Award for misrepresenting their service. On the phone, I asked my first available to be set to Monday that week instead and will have Ray take care of it until the bums come to get it. Argh.